Understanding client needs - delivering realistic solutions
Durant MacCormick Associates provide a diverse range of consultancy services tailored to individual client needs. The following summary is not therefore intended to be exhaustive, simply a guide to the extensive services available:
Strategic development:
- Policy review & development
- Development of strategy
- Change management advice & support
- Benchmarking
Financial & service audits:
- Operational reviews & “health checks”
- Financial analysis
- Food & beverage control systems
Competitive tendering:
- Development of service specifications
- Preparation of tender documentation
- Process management
- Evaluation of tender responses
Market research:
- Customer Profiling
- Surveys
Feasibility studies:
- Market Assessment
Health & safety management:
- Health & Safety audits
- Supplier due diligence audits
Marketing & merchandising:
- Creative marketing solutions
- Development of customer loyalty & incentive schemes
- Corporate brand development
Contract mobilisation:
- Total project planning & management
- Cost monitoring & management
Concept development:
- Brand development & implemention
- Menu & recipe development
Foodservice design:
- Equipment sourcing
- Kitchen & restaurant design
- Sourcing of suppliers
